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Any Questions?

Frequent Asked Questions

If you have any questions about our return and refund policy, please contact our customer service.

To exchange a product, it must be in good condition and not affect secondary sales. The buyer is responsible for the shipping cost of the exchange.

Discounted products cannot be returned. We apologize for any inconvenience.

Buyers are responsible for the return shipping costs. Please contact customer service for any questions.

Customers can apply for a no-reason refund before the product is shipped.

Refunds cannot be applied after the product is shipped.

If there are quality problems with the product after receiving it, customers can apply for a return and refund within one week of receipt.

After a successful order, it will be shipped within 2-3 business days. The delivery time varies depending on the region. Please contact customer service for details.

After the order is shipped, you will receive your logistics information via email.


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